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Our communication system is structured to ensure fast, clear, and efficient responses across all departments. Below is the official directory of email channels available for corporate, operational, and marketing-related enquiries.

Corporate & Business Affairs

corporate@luxestay.org

For official correspondences, executive relations, and institutional communication.

partnerships@luxestay.org

For strategic partnerships, hotel/property alliances, integrations, and B2B relations.

info@luxestay.org

For general enquiries, first-time communication, and external information requests.

legal@luxestay.org

Legal documentation, compliance issues, regulatory communication, and contracts.

admin@luxestay.org

General administrative coordination, internal notices, and company-wide communications.

Operations & Financial Management

reservations@luxestay.org

Bookings, ticketing, itinerary updates, confirmations, and reservation enquiries.

support@luxestay.org

Customer support, technical help, and platform-related issue resolution.

billing@luxestay.org

Invoices, receipts, refunds, payment queries, and transaction reconciliation.

security@luxestay.org

Fraud alerts, suspicious activity reports, verification issues, and security concerns.

compliance@luxestay.org

Regulatory filings, due diligence, audits, verification, and compliance matters.

Marketing, Media & Human Resources

marketing@luxestay.org

Brand partnerships, campaigns, media visibility, and digital marketing.

careers@luxestay.org

Recruitment, job applications, interviews, and HR communication.

content@luxestay.org

Website content, blog updates, editorial planning, and SEO-driven publications.

events@luxestay.org

Event coordination, launch activities, sponsorships, and public engagements.

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